根本原因：重新思考解决企业范围内棘手问题的方法[有声读物]

迟早，每一位高管都必须面对那些似乎与业务设计、维护和管理方式有关的问题。无论是信息过载、利润率问题，还是适应新法规，流行的“最佳实践”都无法解决这些问题。事实证明，高层管理人员往往最不善于诊断，更不用说解决组织的系统性问题了。Hans Norden在内部变革管理方面积累了丰富的经验，帮助现有和未来的高管分析问题，并创建真实、可持续的解决方案。
在根本原因方面，听众将了解执行变革计划需要与常规操作不同的领导方式。诺登解释了系统性问题恶化的原因，表现为公司不同部门和级别的工作流程中断。虽然自上而下的管理可能在日常工作中发挥作用，但管理和解决系统性问题需要与其他管理层进行智能协作，以实施改进。《根本原因》为诊断问题和建立真实、全面和可持续的解决方案提供了一个清晰、循序渐进的路线图，为领导者提供了一种解决看似无法解决的问题并防止未来出现更多问题的方法。
The Root Cause: Rethink Your Approach to Solving Stubborn Enterprise-Wide Problems [Audiobook]
Sooner or later, every executive has to confront problems that seem to be built into the way the business was designed, maintained, and managed. Whether it’s information overload, profit margin issues, or adapting to new regulations, popular “best practices” don’t solve those problems. High-level executives, it turns out, are often the least able to diagnose—much less solve—an organization’s systemic problems. Hans Norden draws on a wealth of experience in in-house change management to help both established and up-and-coming C-suite leaders analyze the problems and create authentic, sustainable solutions.
In The Root Cause, listeners will learn how executing change initiatives requires a different form of leadership than routine operations. Norden explains why systemic problems fester, manifesting as disruptions in the workflow of different departments and levels in the company. While top-down management may work on a day-to-day basis, managing and fixing systemic problems requires intelligent collaboration with other management levels to implement improvements. Providing a clear, step-by-step road map to diagnosing issues and establishing authentic, holistic, and sustainable solutions, The Root Cause shows leaders a way to solve the seemingly unsolvable problems—and prevent more from arising in the future.

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