这本获奖的《SAGE冲突沟通手册》第二版强调从沟通角度进行建设性冲突管理，将信息确定为冲突研究和实践的重点。编辑John G.Oetzel和Stella Ting Toomey，以及该学科的专家研究人员，将冲突传播领域的知识库整合到一个资源中；确定冲突沟通的最佳理论、想法和实践；并为学者和实践者提供了将理论框架和应用工具联系起来的机会。
The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.
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