生活是建立在一次一次的对话中。了解哪些对话很重要,如何转变这些对话,并在引领变革的同时平衡它们。
人类是会说话的动物。每天我们都在不断地与自己、他人和周围的世界交流,虽然并非所有的对话都显得重要,但它们都有潜力让我们的个人、职业和文化生活变得更好。这本书解释了对话是如何工作的,并就如何提高我们交流的质量提供了实用的建议。
花点时间收集工作和生活中所有重要的对话。想想你正在建立的大对话和小对话。收集组织内外发生的事件。。。还有你的内心和外在。有多少对话?你在关注什么?什么起作用了?需要改变什么?
为了引领变革、产生影响并与他人进行良好沟通,设计思维领域的思想领袖、顾问、播客和演讲者丹尼尔·斯蒂尔曼(Daniel Stillman)提出了一个框架,以保持所有重要对话的正常进行,并提供了重新定义缺失和困惑的工具。
Good Talk: How to Design Conversations that Matter (AZW3)
Life is built one conversation at a time. Learn which conversations matter, how to transform those conversations, and balance them all while leading change.
Human beings are conversational animals. Every day we’re in constant communication with ourselves, other people and the world around us, and while not all conversations may seem important, they all have the potential to transform our personal, professional and cultural lives for the better. This book explains how conversations work and offers practical advice on how to improve the quality of our exchanges.
Take a moment and collect all of the crucial conversations in your work and life. Think of the big conversations you’re building and the small ones. Gather up those happening inside and outside of your organization…and inside and outside of yourself. How many conversations are there? What are you focusing on? What’s working? What needs to shift?
To lead change, make an impact, and communicate well with others, Daniel Stillman, a thought leader, consultant, podcaster, and speaker in design thinking, presents a framework to keep all of the important conversations on track and provides tools to reframe what’s missing and confusing.
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